FAQ

/FAQ
FAQ2018-08-31T02:41:44+00:00

Can’t find the answer that you are looking for? Do not hesitate to contact us. We do our best to answer all questions within 24 hours.

1. Will upgrading my cluster void my factory warranty?2018-08-31T02:47:51+00:00

No, according to the Magnuson-Moss Warranty Act: “A ‘recycled’ part is a part that was made for and installed in a new vehicle by the manufacturer or the original equipment manufacturer, and later removed from the vehicle and made available for resale or reuse. Simply using an aftermarket or recycled part does not void your warranty. The Magnuson-Moss Warranty Act makes it illegal for companies to void your warranty or deny coverage under the warranty simply because you used an aftermarket or recycled part.”

2. Do you provide any warranty on clusters?2018-08-31T02:47:51+00:00

Yes, I provide a 30-day money back guarantee on any cluster sold and a 1-year warranty against any mechanical issue, programming, customization with any cluster sold by me. I cannot warranty clusters sent to me for programming against any mechanical defects but programming and customization is guaranteed for 1-year.

3. How do I estimate the mileage, engine hours, engine idle hours to be programmed?2018-08-31T02:47:51+00:00

If you want to continue driving the vehicle until the replacement cluster arrives you should estimate these by considering how many miles you will put on in a minimum of 5 days from the date the cluster ships. It’s best to estimate on the high side so that you can be as accurately as possible and continue driving on the old cluster until that mileage matches the programmed mileage and then make the swap

4. What happens if I can’t swap the new cluster with the old cluster when the mileage is exactly synced?2018-08-31T02:47:51+00:00

There are other modules in the vehicle that keep track of mileage besides the cluster so it is important that you swap the the old cluster with the replacement cluster with the mileage being synced as close as possible so that all of these modules contain the same accurate mileage . If you can’t do this, it’s important to perform the swap before you reach the programmed mileage of the replacement cluster so that you’re not rolling-back the mileage of the vehicle which is illegal.

5. I installed a larger fuel tank than the one that shipped with the vehicle and my fuel gauge is incorrect; can you program this to be accurate?2018-08-31T02:47:51+00:00

Yes

6. What’s the best way to clean the front clear plastic lens on the cluster?2018-11-26T17:44:03+00:00

I recommend using this product Acrylic Cleaner along with a micro-fiber cloth using light pressure to prevent scratching.

7. I bought a used F150 that was imported from Canada and the odometer shows kilometers instead of miles. Can you program this cluster to default to miles?​2018-08-31T02:47:51+00:00

Yes

8. I installed an aftermarket remote start kit and I have no options in my cluster menu for climate settings when remote started; can you program this?​2018-08-31T02:47:51+00:00

Yes

9. I installed an OEM Trailer Brake Controller after purchase but it doesn’t work; can you enable this through programming?2018-08-31T02:47:51+00:00

Yes